Need more information?

You’ll find answers to our most frequently asked questions in our FAQs. If you can’t find what you’re looking for, please don’t hesitate to contact us: contact@skipass-lesmenuires.com

I will go this winter

What are the opening dates for winter 2025-2026?

The ski resort of Les Menuires and the village of Saint-Martin-de-Belleville give you ski-in/ski-out access to the largest linked ski area in the world: Les 3 Vallées.
Opening dates of the Les 3 Vallées ski areas:

Les Menuires: from December 6, 2025 to April 17, 2026
Saint-Martin-de-Belleville: from December 13, 2025 to April 17, 2026
Val Thorens-Orelle: from November 22, 2025 to May 3, 2026
Méribel: from December 6, 2025 to April 17, 2026
Courchevel: from December 5, 2025 to April 19, 2026

Need info about CARRÉ NEIGE insurance?

skipass-lesmenuires.com/en/insurance

I had an accident on the slopes, what should I do?

If you have been rescued by the Les Menuires or Saint-Martin ski patrol and want to know the steps to follow, contact the Vallée des Belleville ski patrol at (+33) 4 79 00 64 47.
If you have subscribed to the Carré Neige insurance:
After your accident, you have fifteen days to declare your claim on
carreneige.com

How to recharge your reloadable card?

The reloadable card will contain your skipass. It is free and mandatory to access our ski area: placed in the left pocket of your clothing, it will be automatically detected at the gates and will open access for you.

WHERE TO FIND THE CARDS?

If you are already here, you will find blank cards in the resort: Maison de la Montagne, Skipass sales points, tourist offices, real estate agencies, shops...

HOW TO RECHARGE THE CARDS?

Simply enter the number of the reloadable card in the format: 01-1614 xxxx xxxx xxxx xxxx - x, or scan the QR code on the card. The recharge is immediate, you can go directly to one of our lifts and enjoy your stay.
Can I use a card from another resort? Yes, if the card number is in the format: 01-1614 xxxx xxxx xxxx xxxx – x


How do I collect my skipasses?

I DON’T HAVE A RELOADABLE CARD

You can choose pick-up on site at one of our vending machines:

  • Les Grangeraies area in Saint Martin de Belleville, opposite the gondola lift.

  • La Croisette area in Les Menuires, at the foot of the ROC1 gondola.

  • Les Bruyères area in Les Menuires, at the start of our rail toboggan "La Mine". A second vending machine is available at the Bruyères ticket office, opposite the cinema on the snow front.

  • Reberty 2000 area, indoor vending machines at Alpages de Reberty

  • Preyerand area, indoor vending machines at Intersport Pure Valley: 24/7

  • Bettex village: vending machines available at the departure of the Bettex chairlift
    See the map

I HAVE A RELOADABLE CARD

You can link them directly from your account in the “My orders” section: https://www.skipass-lesmenuires.com/en/user/login

Saturday I ski: in case of bad weather

If you already have a "Saturday I ski" pass and the weather does not allow the ski area to operate its lifts, here is the procedure:
Step 1: do not use your pass.
Step 2: submit a claim on https://www.ticketoski.fr/en/les-menuires with your order number.
Note: if you purchased from a provider (Hotel, Agencies, Tour Operator...), please address your request directly to them.

Once you have submitted your claim, our customer service will review your request and get back to you as soon as possible.

Which lifts accept pedestrians?

Do you want to go for a walk, hike or join your friends?

From Les Menuires & Saint-Martin, take our adapted lifts with a “pedestrian” pass. Each lift (round trip included) counts as one “section”.

Authorized lifts:
Saint-Martin 1 gondola

Saint-Martin Express chairlift*, Les 3 Vallées link

Bettex chairlift*

Roc 1 gondola

Roc 2 chairlift*, Les 3 Vallées link

Reberty chairlift*

Pointe de la Masse gondola --> Special Pointe de la Masse area pass, 1 section

Bruyères 1 & 2 gondolas

Preyerand cable car

Croisette mini cable car

*Note: Dogs are not allowed on these lifts.

Lift opening and closing times:

See all schedules on skipass-lesmenuires.com/en/weatherandopenings
Note: Last pedestrian descents are scheduled 30 minutes earlier than closing times for skiers.

Which lifts accept dogs?

Dogs are allowed on all our lifts except chairlifts. Learn more

Where to find a ski locker?

Some residences and ski rental shops are equipped with ski lockers.
In Saint-Martin-de-Belleville, ski lockers are available at the foot of the Village draglift. Open daily from 9am to 6pm, the Skicase locker room offers heated lockers for 2 or 4 pairs of skis.

https://myskicase.com/en/alpes-du-nord/saint-martin-de-belleville/What is the best starting point for a beginner between Les Menuires and Saint-Martin?

The best starting point for a beginner is Les Menuires. Several free magic carpets allow you to try your first slides. Then, from the Les Menuires chairlift you can access the green slope "Montagnette", or from the Roc 1 gondola you can reach the green slope "Violette". Both slopes take you back to your starting point, ideal for practicing gently. Can I buy a pedestrian pass to access the mountain restaurants? Yes, a pedestrian pass allows you to reach the mountain restaurants and enjoy the panoramas. This pass is ideal for those who want to savor a meal at altitude without skiing.
See pedestrian passes

What are the best spots for panoramic photos?

Here are some must-see photo spots:

  • Pointe de la Masse (2,800 m) via the Pointe de la Masse gondola with its 360° terrace

  • Col de la Chambre (2,850 m) via the Bruyères gondola or Mont de la Chambre chairlift

  • Tougnète (2,437 m) via the St Martin Express chairlift with a splendid view over the Vallée des Belleville and Mont Blanc.

What events are planned this week?

To discover this week’s events, check the program on the Tourist Office websites.
Les Menuires Tourist Office
St Martin Tourist Office

What information is available about the shuttle buses?

For shuttle bus information: check the Les 3 Vallées app.

Is there a discount when buying my skipass online?

No, prices are the same.
However, the "Saturday I ski" offer is only available online until Friday midnight.

https://www.skipass-lesmenuires.com/en/saturday-skiing

What to do in case of a lift breakdown?

In case of interruption or malfunction of a lift, please:
Contact our customer service at
(+33) 4 79 00 62 75.
Contact the operating staff present on site, who can inform and guide you.

What to do if Les 3 Vallées links are closed?

If the links between Les 3 Vallées resorts are closed, generally due to weather conditions or technical reasons, here are your options:
Stay on the local ski area: you can continue to fully enjoy the ski area of your host resort (e.g.: Les Menuires or Val Thorens), which offers a wide variety of slopes for all levels.

Follow real-time information: regularly check the information boards in the resort, the Les 3 Vallées app, or the official websites for updates on openings and closures.

Contact the teams on site: the operating staff present on the ground are available to inform you and advise you on possible alternatives. You can also contact our customer service at
(+33) 4 79 00 62 75.