The family pass has had a face-lift! Now more flexible, it allows families to enjoy incredible prices. This is great news for grandparents and parents, whether on their own or as a twosome!
Adults pay the same price as children
Suitable for all types of families: single parents, duos & grandparents
Group composition, starting from 3 people minimum :
1 or 2 adults maximum (ages 18–74)
1 to 6 children maximum (ages 5–17)
Good deal: 6 consecutive days for the price of 5
Slope openings/closures, connections and lifts, piste grooming, weather, webcams, restaurants, simplified lift pass purchase, points of interest, location sharing...
What are the opening dates for the 2025–2026 winter season?
Les Menuires: from December 6, 2025, to April 17, 2026
Saint-Martin-de-Belleville: from December 13, 2025, to April 17, 2026
Val Thorens – Orelle: from November 22, 2025, to May 3, 2026
Méribel: from December 6, 2025, to April 17, 2026
Courchevel: from December 5, 2025, to April 19, 2026
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Where can I find real-time opening information?
Check live piste and lift openings on:
The Les 3 Vallées app: https://onelink.to/4376ta
Our website: https://www.skipass-lesmenuires.com/en/weatherandopenings
What is a reloadable card?
The reloadable card contains your lift pass and is required to access the ski area. Its number follows the format 01-1614 xxxx xxxx xxxx xxxx - x. The card is provided free of charge and should be placed in a pocket on your left side to be detected automatically.
Where can I collect a reloadable card?
If you are on site, blank cards are available at various locations throughout the resort: Maison de la Montagne, Skipass sales points, tourist offices, real estate agencies, and some partner shops. These cards are provided free of charge and will allow you to easily recharge your ski pass online or on site.
How can I collect my ski passes?
If you don’t have a reloadable card, you can collect your ski passes at one of our on-site distributors: https://www.skipass-lesmenuires.com/en/ticket-office
If you already have a card, you can link it directly to your online order: https://www.skipass-lesmenuires.com/en/user/login
Are there any discounts on ski passes (online, at the resort, or with a card)?
Ski pass prices are the same online and at the resort, except for the “Samedi je skie” offer, which is only available online until midnight on the Friday before your ski day.
More information: https://www.skipass-lesmenuires.com/en/saturday-skiing
No specific discounts are applied for military personnel, students, or job seekers.
Discount cards (Pass Montagne, ACL, etc.) must be used directly on the issuer’s website, as our points of sale cannot apply any reductions.
For persons with disabilities, specific pricing conditions are available online: https://www.skipass-lesmenuires.com/en/accessibility-winter
Is there a discount for skiers aged 75 and over?
Skiers aged 75 and over receive a 75% discount on certain ski passes. Purchases must be made directly at a point of sale, with proof of age and a photo.
How can I change my package (date, venue, participants)?
Contact us by email: contact@skipass-lesmenuires.com
Or by telephone: +33 (0)4 79 00 62 75
What are the age categories for multi-day ski passes?
Child: 5–17 years old
Adult: 18–74 years old
Veteran: 75 years and over
What is the Family Flex ski pass and what are its conditions?
The Family Flex ski pass is available for:
Minimum 3 people: up to 2 adults (18–74 years) and 1 to 6 children (5–17 years)
Minimum 5 consecutive days
Advantage: Everyone skis at the child rate from 5 consecutive days onward.
What types of ski passes are available and what areas do they cover?
Les Menuires – St Martin: 4-hour to 15-day pass giving access to the slopes of Les Menuires and St Martin
Les 3 Vallées: 4-hour to 15-day pass giving access to the slopes of Courchevel, Méribel, Brides-les-Bains, St Martin de Belleville, Les Menuires, Val Thorens and Orelle
Vallée des Belleville: 1-day pass only, access to St Martin, Les Menuires, Val Thorens and Orelle.
Beginner pass Easy Rider Les Menuires St Martin: area suitable for beginners, 1-day ski pass only.
Discover all our holiday passes: https://www.skipass-lesmenuires.com/en/holidays-winter
From what age can a child use a ski lift?
Children can use ski lifts, but for comfort and safety reasons, it is not recommended for children under 18 months to go up to the summits.
What payment methods do you accept? (Credit card, PayPal, holiday vouchers, etc.)
redit cards, PayPal, and holiday vouchers are accepted.
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Can I pay in installments?
Yes, thanks to Alma, you can pay in 3 installments without fees or 4 installments with fees, depending on the amount of your order (between €300 and €5,000).
For more information on conditions and fees, visit: https://www.skipass-lesmenuires.com/en/payment-methods
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How can I obtain a usage certificate for my ski pass?
To obtain a usage certificate, simply contact us by email at:
📧 contact@skipass-lesmenuires.com
Please include the following information in your message:
The first and last name of the ski pass holder
The order number
The reloadable card number (format: 01-1614 xxx xxxx…)
Or, if unavailable, a copy of the purchase receipt.
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How can I obtain an invoice for my ski pass purchase?
To obtain an invoice, please write to contact@skipass-lesmenuires.com
To help us process your request quickly, please include in your email:
Order number
First and last name and email of the person who made the purchase
Postal address
Phone number where you can be reached
Important: If you purchased your ski pass through a third-party provider (e.g., agency, partner website), please contact them directly.
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Where can I find my proof of purchase?
Purchase via a distributor or online:
Go to your My Account area and access the “My Orders” section: https://www.skipass-lesmenuires.com/en/user/login
Purchase at a point of sale:
If you provided your email: follow the same procedure as above.
If you did not provide your email: send your request to contact@skipass-lesmenuires.com.
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How do you protect my personal information?
Your personal data is protected in accordance with GDPR.
See our policy here: https://assets.ctfassets.net/.../POLITIQUE_DE_PROTECTION_DES_DONNEES_PERSONNELLES.pdf
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How can I request a refund?
For any refund request, please visit: https://www.ticketoski.fr/en/les-menuires, go to a point of sale, or contact us at +33 (0)4 79 00 62 75 or by email to: contact@skipass-lesmenuires.com
What should I do in case the Les 3 Vallées connections are closed?
In case the connections between resorts are closed, stay within your local ski area and check real-time information on the Les 3 Vallées app (https://onelink.to/4376ta) or at https://www.skipass-lesmenuires.com/en/weatherandopenings
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What should I do in case of a ski lift breakdown?
In the event of an incident, please speak directly to the staff on site or contact customer service on (+33) 4 79 00 62 75
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What should I do if the weather is unfavorable on the day my ski pass is valid?
If you already have a ski pass and the weather prevents the ski area from operating its lifts, please follow these steps:
Do not use your ski pass.
Submit a claim at https://www.ticketoski.fr/en/les-menuires with your order number.
Important: If you purchased your pass through a third-party provider (hotel, agency, tour operator, etc.), please contact them directly.
Once your claim is submitted, our customer service team will review it and get back to you as soon as possible.
What are the emergency numbers in Les 3 Vallées?
Les Menuires / Saint Martin: +33 4 79 00 64 47
Val Thorens: +33 4 79 00 01 80
Orelle: +33 4 79 56 88 01
Méribel: +33 4 79 08 69 98 (Centre), +33 4 79 00 88 60 (Mottaret)
Courchevel: +33 4 79 08 99 00
What safety rules should be followed on the slopes?
To ski safely, it is essential to follow the 10 rules of conduct established by the International Ski Federation (FIS):
Respect other skiers
Adapt your speed to your skill level and the conditions
Give priority to the skier below you
Overtake with caution
Be vigilant at crossings and lift departures
Do not stop in dangerous areas
Follow all signage
Provide assistance in case of an accident
Identify yourself if you witness or are involved in an incident
Stay informed about weather and snow conditions
What does the Carré Neige insurance cover?
Carré Neige insurance covers rescue costs on the slopes, medical expenses, reimbursement for unused ski passes and lessons, and repatriation. Options such as Carré Neige Intégral also include pre-trip cancellation coverage.
For more information, see: https://www.skipass-lesmenuires.com/en/insurance
In case of an accident: contact the ski patrol at +33 4 79 00 64 47 and report your claim within 15 days at carreneige.com.
Should I take out insurance?
Carré Neige insurance is strongly recommended to cover rescue and repatriation costs.
Which lifts are accessible to pedestrians?
Pedestrians can access several lifts with a specific pass. Check the full list and conditions here: https://www.skipass-lesmenuires.com/en/pedestrians-winter
Can you buy a pedestrian pass to access mountain restaurants?
Of course! The pedestrian pass allows you to reach mountain restaurants and enjoy panoramic views. More info: https://www.skipass-lesmenuires.com/en/pedestrians-winter
Baby carriers / strollers: are they allowed?
Yes, in all gondolas, the Croisette cable lift, and the Preyerand cable car.
Which lifts allow dogs?
Good news: dogs are allowed (except on chairlifts and drag lifts) at no extra cost! Les 3 Vallées connections are not accessible with an animal.
Which special equipment is allowed on the ski area?
Allowed:
Snowscoot (seated or standing) on all lifts except drag lifts
Snow-skate only on lifts accessible to pedestrians
Prohibited (by slope regulations):
Yooner, Snooc, Paret…
Where can I find the piste maps?
Live maps on the Les 3 Vallées app or download at https://www.skipass-lesmenuires.com/en/download
Where can I find ski touring routes?
Secure marked routes are available. Check the dedicated map: https://assets.ctfassets.net/4a1jxa5u6hbl/2wegf8uyGWMO2g3dRoDkCj/53295303770de8d4b107e051931b5a88/plan-sentiers-raquettes.pdf
Where can I see groomed slopes?
Check groomed slopes overnight on the Les 3 Vallées app: https://onelink.to/4376ta or at https://www.skipass-lesmenuires.com/en/weatherandopenings
Where can I find a restaurant on the slopes?
Mountain restaurants are marked on the piste map.
Download it here: https://www.skipass-lesmenuires.com/en/download
Or check it live on the Les 3 Vallées app: https://onelink.to/4376ta
Where can I find toilets on the slopes?
To locate toilets, check the piste map:
https://www.skipass-lesmenuires.com/en/download
Or the Les 3 Vallées app: https://onelink.to/4376ta
How can I reach Les 3 Vallées and ensure my return?
For your safety and comfort:
Respect lift schedules to guarantee your return.
Check weather and opening times here: https://www.skipass-lesmenuires.com/en/weatherandopenings
Stay connected with notifications from the Les 3 Vallées mobile app (https://onelink.to/4376ta) – we’ll keep you updated in real time if conditions change.
Where can I find a ski locker or storage area?
Ski lockers are available in Saint-Martin-de-Belleville and Les Menuires, equipped with Skicase heated and drying lockers for 2 or 4 pairs of skis.
In Saint-Martin-de-Belleville: located at the foot of the Village ski lift
Online booking: https://myskicase.com/en/alpes-du-nord/saint-martin-de-belleville/
In Les Menuires: at the entrance of the resort, inside the Intersport Pure Valley shop
Online booking: https://myskicase.com/en/alpes-du-nord/les-menuires/
Lockers are accessible 7 days a week, from 08:00 to 19:00
Where can I rent ski equipment?
You’ll find equipment rental shops in all areas of the resort.
Practical guide: https://lesmenuires.com/en/equipment-rentals
Where can I find the animations and activities?
You can check the programs and discover all the events and activities available in the valley directly online:
Events
Les Menuires: https://lesmenuires.com/en/entertainment-programme
Saint-Martin-de-Belleville: https://st-martin-belleville.com/en/entertainment-programme
Winter activities
Les Menuires: https://lesmenuires.com/en/winter-activities
Saint-Martin-de-Belleville: https://st-martin-belleville.com/en/winter-activities
What information is available about the shuttles and buses?
To get around the resort and between its different areas easily, free shuttles are available throughout the winter season.
Les Menuires shuttle service
Operates daily during the winter season
Serves the main areas: La Croisette, Les Bruyères, Reberty, Preyerand, and more
Timetables and routes available here:
https://lesmenuires.com/en/shuttle-bus
Les 3 Vallées app
View shuttle stops
Check real-time schedules
Plan your travel across the entire ski area
Download the app here:
https://onelink.to/4376ta