News: openings of our ski areas

- Working together to enjoy the mountains -

As you know, our ski lifts will not be able to operate for the moment. We are continuing to prepare the ski area and the resort so that we be able to give you the very best experience as soon as we will be able to open it. Thanks to the strict health protocol we have in place, we look forward to being able to welcome you to the mountains that we all love so much in the best conditions as soon as possible. All of your mountain professionnals are working tirelessly towards this goal. Please note that during these unprecedented times, access to the ski slopes are forbidden by municipal decree except for certain activities. Please contact the Tourism Office for more information.

- SANITARY MEASURES -

Simple protective measures

Mask compulsory

from the age of 11 on ski lifts, in buildings and in all queues, even outside.

gel available

Hand sanitiser is available for your use in closed ski lift buildings and sales outlets.

Respect the distance

Leave one metre between yourself and others and respect floor markings, signage…

- Your ski area is adapting -

All together

Security

All of our employees are trained in health risks and protective measures. Our sales outlets have been adapted , recharge terminals are available.

In practice

Contact surfaces will be cleaned daily, Ski lift queues will be organised to ensure social distancing rules can be respected.

Refund

Our cancellation and refund terms have been updated to reflect health and safety restrictions.

- REIMBURSEMENT GUARANTEE -

Unused stay package

100% refunded: we process your requests for changes or cancellation of your package until the day before the 1st day of validity.

Stay package in use

in the event of an early closure of the domain, we will reimburse your stay package (from 2 to 21 days) in proportion to the days not used.

Season pass

Due to the current circumstances and the uncertainty with regards the ski area opening date, we have temporarily stopped selling season passes for all of the ski areas. As soon as we have greater clarity skipasses will go on sale again. We can’t wait to welcome you for new experiences at the heart of our amazing playground, the world’s largest ski area.